A COM+ application may stop working on Windows Server 2008 when the identity user logs off

Error:

Server was unable to process request. —> System.Runtime.InteropServices.COMException: Retrieving the COM class factory for component with CLSID {E5CB7A31-7512-11D2-89CE-0080C792E5D8} failed due to the following error: 800703fa Illegal operation attempted on a registry key that has been marked for deletion. (Exception from HRESULT: 0x800703FA).

Because of this above error you can see the data but cant complete any operation like add, update or delete.

Resolution:

To resolve this you needs to update registry on server where MS CRM or dot net application is installed/hosted.

Here is the link to resolve this error

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2 thoughts on “A COM+ application may stop working on Windows Server 2008 when the identity user logs off

  1. We have encountered the same issue with a synchronous plugin in MS CRM 2016 on-premise. Indeed restarting the server resolved our issue as it released the blocked registry entry.

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