What’s new for Customer Engagement developer documentation in version 9.0


With the release of Dynamics 365 (online), version 9.0, there are a lot of changes in our developer documentation:

Continue reading “What’s new for Customer Engagement developer documentation in version 9.0”

Configure the schedule board for resource availability

Resource Scheduling1
Get the correct resource

The Dynamics 365 for Field Service schedule board provides an overview of resource availability and bookings you can make. Before you use the schedule board, it is important to set up the views and filters to your preference.

Applicable to Dynamics 365 (online) ==> Field Service, version 9.x


To use the schedule board booking functionality, geocoding, and location services, you need to turn on maps.

  1. From the main menu, click Resource Scheduling > Administration.
  2. Click Scheduling parameters.
  3. Open the record and scroll down to the Resource Scheduling Optimization section.
  4. On the Connect to Maps field, choose Yes.
  5. Accept the terms and save the record.

Continue reading “Configure the schedule board for resource availability”

Schedule anything with Universal Resource Scheduling

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Schedule anything in Dynamics 365 using Universal Resource Scheduling. You can enable scheduling for any entity including custom entities.

For example, you can enable scheduling for the opportunity form and schedule marketing visits for your opportunities. You can also do this for the case form and schedule time to work on cases.

This is applicable for Sales, Customer Service, Field Service, Project Service Automation Continue reading “Schedule anything with Universal Resource Scheduling”

DLL merge and MSD CRM/365 (on-prem/On-Line)

Tips & Trics

While working as a developer, many times we will have some readymade tools or class libraries / DLLs, which were developed by some other developers and they publish for developer kind. Salute to their generosity.

We use those libraries in our development and our life becomes little easier. But while deploying it on other environments we have to install those things and or keep those DLLs on another environment, if we miss it then because of those open libraries, development breaks.


So in such conditions, we can merge multiple DLLs in one to make our life bit easier.

If it’s exe, user following function to make one DDL.

Advantage: it will keep the original identity of the DDL.

Disadvantage: it won’t work for the library building. For e.g. CRM plugins

Here is that great function …

private static void AsseblyResolveEvent()
 AppDomain.CurrentDomain.AssemblyResolve += (sender, args) =>
 String resourceName = "AssemblyLoadingAndReflection." +
 new AssemblyName(args.Name).Name + ".dll";
 using (var stream = Assembly.GetExecutingAssembly().GetManifestResourceStream(resourceName))
 Byte[] assemblyData = new Byte[stream.Length];
 stream.Read(assemblyData, 0, assemblyData.Length);
 return Assembly.Load(assemblyData);

Curtsy: This function has written by Jeffrey Richter, here is his article for it.

If it’s DDL and or class libraries, ILMerge will useful.

Advantages: it’s free and lite installation. Easy to use.

Disadvantage: After merging DDLs with ILMerge, DDL will lose its identity, that’s why we can not use for CRM plugin libraries. While writing commands we need to bit careful else spelling mistake might frustrate you. 😉

You need to install it after download from here. Then by following commands, you can merge multiple DDLs together.

Steps: Once its installed, open command window with admin rights and execute it, follow the commands

Step 1: Download ILMerge utility and install it in your machine

Step 2: Compile and Publish your Project to a folder (eg: C:\Publish\)

Step 3: Use the ilmerge command to merge the exe and dll files and output single exe file

ILMerge Command

Syntax (Simple*): ilmerge <input assembly 1> <input assembly 2> /out:<output file> /target:<dll|exe|winexe>

*For the complete set of options and syntax refer ILMerge Documentation


C:\Program Files\Microsoft\ILMerge>ilmerge C:\Publish\MyProgram.exe C:\Publish\MyLibrary.dll /out:C:\Publish\MyWinApp.exe /target:winexe /ndebug

ilmerge – Command

MyProgram.exe – Output from the published folder

MyLibrary.dll – Any library used in the program

/target:winexe – We need to output a single exe file for Windows Platform

/output – Output folder and filename

/ndebug – To disable debug (.pdb file)

Curtsy: Arun Ramchandran’s blog , for more info, explore this link and this link.

Above both options won’t be useful for MSD CRM or MSD 365. 😔

So, to make those libraries useful for these environments we have to create a folder in your plugin project so it will be part of plugin project. And we don’t need to merge it anymore. 😉

Thus, we have two options available for it,

If those libraries are open source then we will get everything available online(thanks to generous great developers), just get only those classes which useful for you and ignore the rest of classes from that DDL.

But if it’s not open source then we need bit more efforts. As we need to use ILSpy or some similar add-on to decompile that code and then use in our plugin or workflow library.

There is another way for same is merging these files together along with its signature. Here are the details for it. (Courtesy: github )

Use Nuget to add ILMerge.MSBuild.Task to your Visual Studio project:

Install-Package ILMerge.MSBuild.Task

Also, install the ILMerge Package:

Install-Package ilmerge

Build your project. The merged assembly will be stored in an ILMerge folder under the project output.

Merge Assemblies With Copy Local = True

By default, all references with Copy Local equals true are merged with your project output.

Creating a Static List of Assemblies to Merge

It is also possible to use a static list of assemblies instead of inspecting the Copy Local property. This can be done through a configuration file added to the root of your project. Create a JSON file and name it as follows:


The following snippet uses the InputAssemblies property to specify the files to be merged into the project output.

	"General": {
		"InputAssemblies": [

You don’t have to specify a path if assemblies are expected to be in the target directory:

	"General": {
		"InputAssemblies": [

See Configuration File complete reference.

That’s it for now.


Few more ref

  1. http://develop1.net/public/post/2018/10/21/ILMergeNotSupported
  2. https://medium.com/capgemini-dynamics-365-team/using-gov-uk-notify-in-a-dynamics-crm-plugin-without-ilmerge-cf89f372cd5d 

Continue reading “DLL merge and MSD CRM/365 (on-prem/On-Line)”

Browser extensions for Dynamics CRM

all in one post… I wrote different for each one.. !!

Thanks Yawer for this. 🙂

Yawer Iqbal

Browser extensions are great software components which increase productivity and let browser do things which they can’t otherwise.

For Dynamics CRM a few add-ons are available which do fantastic things for CRM developers, testers and power users. This post will review these extensions and their features.


Dynamics CRM Power Pane



Dyanamics CRM Power Pane is developed by Onur Menal (CRM technical consultant from Turkey) and is available for Chrome and Firefox.

Its features are classified as:

  • Record Actions
  • Form Actions
  • Navigation.

For any record, with a click, we can see record guid, record url, entity name and entity type id. Copying a record to clone in a new tab is another useful record action. Form actions let the user enable all fields, show hidden fields, disable value requirement, get schema names as the field label, and copy schema names in form. Other features like showing optionset or field values, highlighting the dirty field and refreshing…

View original post 378 more words

Refresh roll up field from plugin

data retrival

Roll up fields are very useful, it reduce lots of manual and coding efforts. This rolls up field will auto refresh by each hour by default, off course it can be changed any time.

But what if developer wants to refresh it on fly from plugin itself to make following logic to work perfectly, which is dependent on this roll up field? Is there any way for this? or roll up fields are not useful in such a condition.

Yes, there is way we need to execute “CalculateRollupFieldRequest and CalculateRollupFieldResponce” functions to refresh roll up attributes.

Call to refresh the roll up field, here is sample code….

Entity incident = new Entity(“incident”)
{ Id = incidentId };

int refreshedExAssetRequested = RefreshRollup(context, incident, “soft_exassetrequested”);
context.Trace(“new soft_exassetrequested: ” + refreshedExAssetRequested);

Function to execute

/// <summary>
/// refresh attribute
/// </summary>
/// <param name=”context”></param>
/// <param name=”entityToRefresh”></param>
/// <param name=”fieldToRefresh”></param>
/// <returns></returns>
internal static int RefreshRollup(SelectContext context, Entity entityToRefresh, string fieldToRefresh)

// print the old value of the roll-up field
context.Trace(“Total Accepted Qty (updated)= ” + entityToRefresh.GetAttributeValue<int>(fieldToRefresh));
// create a request by passing an entity reference and the targeted rollup field name
CalculateRollupFieldRequest crfrRequested = new CalculateRollupFieldRequest
Target = new EntityReference(entityToRefresh.LogicalName, entityToRefresh.Id),
FieldName = fieldToRefresh

CalculateRollupFieldResponse responseRequested = (CalculateRollupFieldResponse)context.OrgService.Execute(crfrRequested);

// read the entity and value of the rollup field
entityToRefresh = responseRequested.Entity;

// print the new value of the roll-up field
context.Trace(“Total Accepted Qty (updated)= ” + entityToRefresh.GetAttributeValue<int>(fieldToRefresh));

return entityToRefresh.GetAttributeValue<int>(fieldToRefresh);

Also, same rollup can be refreshed from JavaScript, here is sample code for it. Only thing you need to keep in the memory is that this refresh is async call and may take 10 second to refresh.

function RefreshSHRollup(entityToRefresh, entityId, rollupField) {

    //var requestUrl = Xrm.Page.context.getClientUrl() + "/api/data/v9.0/CalculateRollupField(Target=@tid,FieldName=@fn)?@tid={'@odata.id':'" + entityToRefresh + "(" + entityId + ")'}&@fn='" + rollupField + "'";
    var requestUrl = Xrm.Page.context.getClientUrl() + "/api/data/v9.0/CalculateRollupField(Target=@p1,FieldName=@p2)?@p1={'@odata.id':'" + entityToRefresh + "s(" + entityId + ")'}&@p2='" + rollupField + "'"

    try {

        var req = new XMLHttpRequest();
        req.open("GET", requestUrl, false);

    } catch (e) {


That’s it!