The Dynamics 365 for Field Service schedule board provides an overview of resource availability and bookings you can make. Before you use the schedule board, it is important to set up the views and filters to your preference.
Applicable to Dynamics 365 (online) ==> Field Service, version 9.x
To use the schedule board booking functionality, geocoding, and location services, you need to turn on maps.
- From the main menu, click Resource Scheduling > Administration.
- Click Scheduling parameters.
- Open the record and scroll down to the Resource Scheduling Optimization section.
- On the Connect to Maps field, choose Yes.
- Accept the terms and save the record.