There are so many questions and problems faced by field service developers while Demo data import for field Service. So thought of let’s make write on common issues for demo data import for field service, which I faced during my demo data import.
You can download demo data from here to import into your field service environment. Microsoft already provided a detailed document on how to import demo data to Field Service. you can find that in downloaded files. But still, while importing this demo data I faced below issues..
Issue: Even Microsoft released a newer version of demo data for filed service. Still, the old field demo data is available on the MSDN, so please use the new one, named ‘FPSDemoData_v2_0_0_10’, don’t use the old one, named ‘FS_Demo_Data’
Issue: The pre-import process failed: Organisation should have no more than one active ‘msdyn_organisationalunit’.
Solution: Just keep ‘Fabrikam US’ organizational unit, delete the rest
Issue: The pre-import process failed: ID for the user with login ‘davids’ not found
Solution: make sure that ‘davids’ is in your system in the system user, if the specified user does not exist in the system then please add in the system
Solution: Change configuration file so it will point to an active user
Solution: in Login row insert just first part of the username, not full Login name, for example, the full user name is ‘firstname.lastname@example.org’ then use only ‘vijay’
Issue: Renaming Default Work Order Template failed with error: ID for User with login ‘davids’ not found
Solution: Configure work hours for the user which is mentioned in the error
Solution: or time is not configured properly for the user
Issue: One of my colleagues faced the weird issue that ‘new_opportunity’ not found in the system.
Solution: This attribute was not created properly, not able to figure out why. But for this issue, there are two solutions…
First is to recreate the demo environment.
Second, remove that attribute from system and seed data.
Find the attribute in seed data (in data_schema.xml and data.xml) and remove all lines belongs to it, ex
and then remove scheduling enabled for the Opportunity as shown below. Traverse to Administration of Resource Scheduling and open Opportunity (enable scheduling) and delete it.
Enjoy With Field Service!!