Dynamics 365 CRM Sales Process Life Cycle

Dynamics 365 CRM Sales process is a streamlined business process to generate potential sales opportunity for the business. Here we will discuss how the sales process works and the life cycle of a typical sales process in Dynamics 365 CRM. We will learn the below topics regarding Sales Life Cycle, Lead Capture Account Creation Contact…

MB2-718 Certification: (Microsoft Dynamics 365 Customer Service) – Case Management (Part One)

Originally posted on Microsoft Dynamics 365 and Unified Service Desk:
As I revised for the MB2-718 exam (Microsoft Dynamics 365 Customer Service) I’m creating blog posts detailing all aspects of my revision. I hope these posts will aid anyone who is also revising for this exam. In this post I will provide details on case management.…

Sample code to retrieve more than 5000 records using FetchXML in CRM

Originally posted on Nishant Rana's Weblog:
Hi, Sharing a sample code to retrieve more than 5000 records using the Fetch XML. Version 1 : private List<Entity> GetTotalRecordsfromFetch(string fetchXML, IOrganizationService orgService) { List<Entity> lstEntity = new List<Entity>(); int fetchCount = 5000; int pageNumber = 1; string pagingCookie = null; while (true) { // Build fetchXml…