MB2-718 Certification: (Microsoft Dynamics 365 Customer Service) – Case Management (Part One)

Originally posted on Microsoft Dynamics 365 and Unified Service Desk:
As I revised for the MB2-718 exam (Microsoft Dynamics 365 Customer Service) I’m creating blog posts detailing all aspects of my revision. I hope these posts will aid anyone who is also revising for this exam. In this post I will provide details on case management.…

Sample code to retrieve more than 5000 records using FetchXML in CRM

Originally posted on Nishant Rana's Weblog:
Hi, Sharing a sample code to retrieve more than 5000 records using the Fetch XML. Version 1 : private List<Entity> GetTotalRecordsfromFetch(string fetchXML, IOrganizationService orgService) { List<Entity> lstEntity = new List<Entity>(); int fetchCount = 5000; int pageNumber = 1; string pagingCookie = null; while (true) { // Build fetchXml…

Get complete trace through multiple level plugins

  While extending MSD CRM with complicated business requirements, we write many plugins; one plugin triggers from another plugin’s create or update. In such a scenarios if one of child plugin breaks then it will provide only current plugins trace, it’s very hard to analyse that particular scenario or replicate that same scenario in Dev environment without the proper…