Field Service: overview

field service

Field Service Overview

Field Service capabilities extend Dynamics 365 to provide a complete Field Service management solution. It helps to….

  • Optimize your service schedule with efficient routing, resource skill matching, and reduced travel time.
  • Increase first time fix rates and on-time delivery performance.
  • Enhance real-time communication and collaboration between customer service, dispatch, field agents, and customers.

Continue reading “Field Service: overview”

Fetch all parents who does not have child

free resorces

In one of scenario I was looking for all available Assets only, means show only those assets who are available for particular data range. Just like get all parents who does not have any child.

So, after some googling i found below way, but i was showing all booked and non booked assets for given date range.

Out of the box it wont give NOT-IN result, for it we need to change ‘Inner’ to ‘Outer’

<link-entity name="bookableresourcebooking" from="resource" to="bookableresourceid" link-type="outer" alias="aj">

Here is the complete sample fetch XML…..

<fetch version="1.0" output-format="xml-platform" mapping="logical" distinct="true">

<entity name="bookableresource">

<attribute name="name" />

<attribute name="bookableresourceid" />

<order attribute="name" descending="false" />

<filter type="and">

<condition attribute="statecode" operator="eq" value="0" />

</filter>

<link-entity name="bookableresourcecategoryassn" from="resource" to="bookableresourceid" link-type="inner" alias="ai">

<filter type="and">

<condition attribute="resourcecategory" operator="eq" uiname="Backhoe" uitype="bookableresourcecategory" value="{798E6C02-3BBE-E711-8123-E0071B686A81}" />

</filter>

</link-entity>

<link-entity name="bookableresourcebooking" from="resource" to="bookableresourceid" link-type="outer" alias="aj">

<filter type="and">

<condition attribute="starttime" operator="on-or-after" value="2018-03-01" />

<condition attribute="endtime" operator="on-or-before" value="2018-03-31" />

<condition attribute="bookingstatus" operator="not-in">

<value uiname="Hard" uitype="bookingstatus">{6ABF1A73-DFB9-E711-8129-E0071B67C991}</value>

<value uiname="Soft" uitype="bookingstatus">{6BBF1A73-DFB9-E711-8129-E0071B67C991}</value>

</condition>

</filter>

</link-entity>

</entity>

</fetch>

 

But, it was not satisfactory one, as I was interested only for available assets. So with below little tweak its possible which include above tweak.

<condition entityname="bookableresourcebooking" attribute="resource" operator="null" />

and here is complete sample for it ….

<fetch version="1.0" output-format="xml-platform" mapping="logical" distinct="true">

<entity name="bookableresource">

<attribute name="name" />

<attribute name="bookableresourceid" />

<order attribute="name" descending="false" />

<filter type="and">

<condition attribute="statecode" operator="eq" value="0" />

<condition entityname="bookableresourcebooking" attribute="resource" operator="null" />

</filter>

<link-entity name="bookableresourcecategoryassn" from="resource" to="bookableresourceid" link-type="inner" alias="ai">

<filter type="and">

<condition attribute="resourcecategory" operator="eq" uiname="Backhoe" uitype="bookableresourcecategory" value="{798E6C02-3BBE-E711-8123-E0071B686A81}" />

</filter>

</link-entity>

<link-entity name="bookableresourcebooking" from="resource" to="bookableresourceid" link-type="outer" alias="aj">

<filter type="and">

<condition attribute="starttime" operator="on-or-after" value="2018-03-01" />

<condition attribute="endtime" operator="on-or-before" value="2018-03-31" />

<condition attribute="bookingstatus" operator="not-in">

<value uiname="Hard" uitype="bookingstatus">{6ABF1A73-DFB9-E711-8129-E0071B67C991}</value>

<value uiname="Soft" uitype="bookingstatus">{6BBF1A73-DFB9-E711-8129-E0071B67C991}</value>

</condition>

</filter>

</link-entity>

</entity>

</fetch>

Simple one but it will save hours.

Thanks!!

Get data from selected rows of Sub-Grid

Here is the sample code to get desired data ( sample shows about GUIDS) from selected rows from the editable grid.

function GetSelecctedGuidsFromGrid() {

//Get an array of entity references for all selected rows in the subgrid
    var selectedEntityReferences = [];
    var sGuids = "";
 //get selected rows from grid    
var sRows = Xrm.Page.getControl("booked_asset").getGrid().getSelectedRows();
    
sRows.forEach(function (selectedRow, i) {
        selectedEntityReferences.push(selectedRow.getData().getEntity().getEntityReference());
    });
 //get all required data from each selected row    
for (let i = 0; i < selectedEntityReferences.length; i++) {
        if (sGuids == "") {
            sGuids = (selectedEntityReferences[i].id.toString());        
}
        else {
            sGuids = sGuids + "," + (selectedEntityReferences[i].id.toString());
        }    
}  
//clear field value    
Xrm.Page.getAttribute("soft_selectedassetlist").setValue(""); 
//set attribute value     
Xrm.Page.getAttribute("soft_selectedassetlist").setValue(sGuids);
    Xrm.Page.data.entity.save();
}

Thanks !!

Document creation in MSD 365

Many times we need to create document in MSD CRM and or MSD 365, ex. Quote. In earlier CRM version it was not available out of the box. But as part of MSD CRM 2016 and MSD 365 its has been introduced out of the box, in few clicks we cam create document or automate the process with the help of out of box workflow.  Continue reading “Document creation in MSD 365”

Automated UI testing API for Dynamics 365

TestingAutomation

Overview

The purpose of this library is to provide Dynamics customers the ability to facilitate automated UI testing for their projects. These API’s provide an easy to use set of commands that make setting up UI testing quick and easy. The functionality provided covers the core CRM commands that end users would perform on a typical workday and working to extend that coverage to more functionality. Continue reading “Automated UI testing API for Dynamics 365”

Query hierarchical data

Retiring hierarchical data is easy, we don’t need to iterate by for/while loop. just use ‘Above’ or ‘Under’ keywords, then it will serve you all parents or all child available.

in regular query, just ‘ConditionOperator.Above’ to get all parents.

in regular query, just ‘ConditionOperator.Under’ to get all child.

How to create this type of structure

Continue reading “Query hierarchical data”

Configure and visualise hierarchical data

In MS Dynamics CRM, Self join has special powers, with self join we can create hierarchical data structure, as shown below,

hirarchy Continue reading “Configure and visualise hierarchical data”

A Firefox Add On for MS CRM Users

Firefox have Add-in which is very helpful for MS CRM developers,  Just like Crom extension helps MS CRM developers. 

The CRM Power Pane is a helper tool designed to integrate with Microsoft Dynamics CRM application and allow you to manipulate forms or perform actions faster throughout the Microsoft Dynamics CRM application .

It has following features

power pane for ex. you want to know the schema name of attribute, just click on ‘Schema name copy mode’ and then click on desired attribute, on mouse over it will show that name and on click that name will be copied on clipboard, as shown below..

power pane ex

also, if you want current record ID, just click on that option, id will be pop out. same like that you will get many other information without going in to the customisation mode with admin rights.

 

As well as you can unlock locked fields and put info there for testing purpose and save the form without making any customisation.

…. and many more.

To install it, go to Firefox add-ins and search for ‘Dynamis crm power pane’, then just install it …. and save your time ….

firefox power pane

 

Thanks you. !!

Microsoft Dynamics 365 Exams released

The following is a list of resources for Microsoft Dynamics 365 Exams.

Microsoft Dynamics CRM 2016 Exams eLearning Courseware (2017)

 

Continue reading “Microsoft Dynamics 365 Exams released”